Homeland Housewares Magic Bullet is a product that I take calls for a lot and this one was by far one of my weirdest and creepiest calls.
me: thank you for calling homeland housewares, my name is jayleen, to insure proper handling and quality assurance this call will be recorded, may i continue?
Caller: yes (in a very soft voice), hi, how are you?
me: I'm good how are you?
caller: great
me: that's great to hear, are you calling for the special tv offer where you can get a magic bullet free?
caller: yes
me: great, well let's get your order started, may I have your first and last name?
caller: well before we get started I just wanted to let you know, that you have a lovely voice.
me: Thank you
caller: I typically order a lot from infomercials and last year I spent over $6000 on infomercial products
me: wow, that's a lot of money, you must believe in all those products that you see, that's great to hear
caller: last year I bought 200 of the same item and all gave them to my neighbor ladies, because they all love me, and I love them.
me: that was nice of you
caller: you REALLY do have a nice voice, I like the ladies voices, they are usually soft.
me: thanks again
caller: ok, what do you need next? and can you speak really soft, because if you do, I'll more than likely order a bunch from you.
me: ok, may I have your credit card billing address starting with the zip code please
caller: can you talk a little softer, almost whisper to me?
me: no, I cannot I'm sorry, I'm talking as soft as I can
caller: just try and whisper
me: sorry, no I'm not going to whisper
At that point I hung-up and logged the call as prank/obscene. I wasn't about to cater to his fetish of listening to a woman whisper to him, I thought it was creepy and weird.
On the same day I got a call from an older lady that was so full of herself, I'm surprised she could fit her head through her front door. The product that she called in for was called Youthology, it's a wrinkle removing eye serum that is said to diminish bags under the eyes, and make crows feet vanish. She kept telling me over and over and over that she was in her mid 70's, hardly had any wrinkles and was rather striking. She said a lot of people told her she looked like Elizabeth Taylor. She insisted on telling me that she was a former model, and her skin was so soft and supple that nobody EVER believed that she was in her 70's.
When people call in to order products I have to read my script verbatim and most scripts have upsells, and this particular script and just a few, so I knew that as much as she was talking about how drop-dead gorgeous she was, that it would be a long call. I continued with my upsells, but only to hear how she didn't need the wrinkle serum for around her mouth, or why she didn't need the masque and moisturizing cream, because she was so amazed at how wonderful she looked. I bet after we ended the order she went and starred at herself in the mirror.
And then there's the occasional person who can spell their own name and speaks with a very thick backwoods Alabama accent, or who has their TV blaring in the back round and had 10 kids screaming, and then they have the nerve to ask me to speak up, hmmm, do you think you could turn your kids and the TV off before calling me?
After all these years I've developed a thick skin for people that are annoyed at me from reading my required upsells. I'm becoming more and more irritable at the people who literally have no clue, are rude and talk to me as though I'm the stupid one. But, I am very thankful for the opportunity that I've had to work from home all these years. When I look at outside jobs, there's no comparison, this job is always the winner.





