Just like any other job, my job has some interesting quirks. As some of you may or may not know, I work as an independent contractor for Liveops, taking inbound sales and customer service calls. I've been doing this at home since 2002 and have had some pretty interesting/funny/annoying/rude and totally disgusting calls. So as a way to remember some of them, I thought I'd share a couple of my latest calls.

Homeland Housewares Magic Bullet is a product that I take calls for a lot and this one was by far one of my weirdest and creepiest calls.

me: thank you for calling homeland housewares, my name is jayleen, to insure proper handling and quality assurance this call will be recorded, may i continue?

Caller: yes (in a very soft voice), hi, how are you?
me: I'm good how are you?
caller: great
me: that's great to hear, are you calling for the special tv offer where you can get a magic bullet free?
caller: yes
me: great, well let's get your order started, may I have your first and last name?
caller: well before we get started I just wanted to let you know, that you have a lovely voice.
me: Thank you
caller: I typically order a lot from infomercials and last year I spent over $6000 on infomercial products
me: wow, that's a lot of money, you must believe in all those products that you see, that's great to hear
caller: last year I bought 200 of the same item and all gave them to my neighbor ladies, because they all love me, and I love them.
me: that was nice of you
caller: you REALLY do have a nice voice, I like the ladies voices, they are usually soft.
me: thanks again
caller: ok, what do you need next? and can you speak really soft, because if you do, I'll more than likely order a bunch from you.
me: ok, may I have your credit card billing address starting with the zip code please
caller: can you talk a little softer, almost whisper to me?
me: no, I cannot I'm sorry, I'm talking as soft as I can
caller: just try and whisper
me: sorry, no I'm not going to whisper

At that point I hung-up and logged the call as prank/obscene. I wasn't about to cater to his fetish of listening to a woman whisper to him, I thought it was creepy and weird.

On the same day I got a call from an older lady that was so full of herself, I'm surprised she could fit her head through her front door. The product that she called in for was called Youthology, it's a wrinkle removing eye serum that is said to diminish bags under the eyes, and make crows feet vanish. She kept telling me over and over and over that she was in her mid 70's, hardly had any wrinkles and was rather striking. She said a lot of people told her she looked like Elizabeth Taylor. She insisted on telling me that she was a former model, and her skin was so soft and supple that nobody EVER believed that she was in her 70's.

When people call in to order products I have to read my script verbatim and most scripts have upsells, and this particular script and just a few, so I knew that as much as she was talking about how drop-dead gorgeous she was, that it would be a long call. I continued with my upsells, but only to hear how she didn't need the wrinkle serum for around her mouth, or why she didn't need the masque and moisturizing cream, because she was so amazed at how wonderful she looked. I bet after we ended the order she went and starred at herself in the mirror.

And then there's the occasional person who can spell their own name and speaks with a very thick backwoods Alabama accent, or who has their TV blaring in the back round and had 10 kids screaming, and then they have the nerve to ask me to speak up, hmmm, do you think you could turn your kids and the TV off before calling me?

After all these years I've developed a thick skin for people that are annoyed at me from reading my required upsells. I'm becoming more and more irritable at the people who literally have no clue, are rude and talk to me as though I'm the stupid one. But, I am very thankful for the opportunity that I've had to work from home all these years. When I look at outside jobs, there's no comparison, this job is always the winner.

Bubbles

I'm tired of my daily routine, but I don't know how to switch it up or how to stop worrying about the stuff that I have no control over. You know the saying, "don't sweat the small stuff", that saying was developed for me. Yesterday I was having one of those poor-pitiful-me-days. So, I decided that I was going to go outside and blow bubbles with Morgan and try and forget about the vacuuming, dusting, laundry, etc. But, I wasn't able to, while in the back yard blowing bubbles. I had all those "do to" things on my mind. Don't get me wrong, I had so much fun with her teaching her how to blow bubbles, and watching her squeal and laugh as she was chasing them around, but I couldn't forget about my list. It really makes me sad, and I know I'm not the only one that struggles with this, I'm sure 99.9% of all moms do. I want to be a fun mom, I want my kids to look back and remember that I played and laughed with them, but it's so much easier said than done. So, when I'm having a down day, I'm going to try and remember to play more and worry less. I'm going to put playing with my kids on my to do list, because if I don't, I know it won't get done. Today I'm going to sit down and color and read with her, because those are her favorite things, I'm going to try and worry less about my work schedule, and cleaning schedule. Life is too short to worry about those things that are always going to be there. My kids won't be small forever, but my housework is here to stay, darn I wish it could be the other way around. I'm going to be more grateful that my Heavenly Father has trusted me to be their mother.

Happy Birthday Sweet Girl

Our sweet Morgan is now 3. She knew her birthday was coming up for quite some time. She would say "Morgan birthday in May". She knew she was going to have a princess themed party with cake and Ice Cream, but didn't quite understand everything involved with her birthday or what it meant.

When I got home from shopping for her presents, she saw the wrapping paper and asked what it was for, so I told her it was to wrap her birthday presents, then she told me it was Christmas time. She got mad at me because I was trying to tell her it was for her birthday presents and she was insisting it was Christmas time.

Some of Morgan's favorite things are, everything princess, princess movies, princess pajamas dancing like a princess and princess dress-up clothes. Tigger and Pooh, Mickey Mouse Club house, reading books and singing songs. She insists on doing everything herself. "Me do it" or "Morgan do it" or "Me do it Meself" It's a little frustrating for both of us especially when we are in a hurry.

HAPPY BIRTHDAY MORGAN!

Jeff has a friend at work that is very artistic and talented and recently started making cakes, she volunteered to make Morgan's birthday cake this year. It turned out so cute

I can't believe how long it has been since Jeff and I actually got to go away on our own without the kids. WAY TOO LONG! We recently celebrated our 15th year wedding anniversary, I decided that it was about time that we went somewhere together to celebrate. So, I booked a room in Midway at a nice B&B and then booked another B&B room in Vernal. The B&B in Vernal was an old converted Baptist church, I highly recommend it if you want a fun little romantic getaway. We had a great time relaxing, site seeing and going to the Vernal temple. If you've never been to the Vernal temple or seen it, it's an old Tabernacle that was converted into a temple. It's so beautiful on the inside. Here are some pics of our getaway.

This is at Dinosaur National Monument - Unfortunately the museum was closed for renovations.

I thought this rock was cool, it's called "Turtle Rock"

On our little hike up to see the petroglyphs

Jeff thought I was being dirty when I saw this petroglyph - he couldn't tell what it was at first. LOL

View of Flaming Gorge on our way home

Jeff was awarded the District Award of Merit in scouting last month. I never realized how big of an achievement this actually was until we were at the awards banquet. Jeff has worked diligently with the scouting program since we've been married. He's super organized, loves the outdoors, and most of all loves seeing the boys progress, and since he is just a big boy himself he fits right in.

We were so grateful Jeff's Dad and Brother were able to come and celebrate this achievement with us.

Morgan is FINALLY potty training. She has been doing so well and has had only 1 (#2) accident. She was fearful about going #2 on the potty, but after holding it for several days she finally got the courage to go. She loves the praises/bribes that she gets. Princess stickers, Eeyor, Princess and the Frog movie, ice cream (we found out she doesn't care for ice cream, silly girl) and lunch at McDonalds. Now our biggest task is to get her to go potty on the big potties. I didn't think that this would be an issue until last week when I met a friend for Lunch. She said she needed to go potty and when we sat her down only seconds later the automatic flusher flushed and scared her half to death. She said "It's flushing my bum, Mommy." so sad, but funny. So, since then I've learned the trick to not have it do that, putting your had over it, using a piece of t.p or I've heard some moms say the even carry post-it's and cover it up. I wish I would have known and thought of that before venturing out into public with a potty training child. Any other suggestions would be greatly appreciated. I've only done this once before and it was a breeze. Ian was potty trained within a few days and was never scared to use the potty.

Ian just started Baseball practice this week and loves it. He's been bugging me to sign him up for the past couple of years. He hasn't played since t-ball so I was really nervous for him to be playing a sport that he doesn't have a lot of experience in. Since he's never played in the Babe Ruth League he had to go into the draft and "try-out". I let Jeff take him to try-out 'cause I'd be a nervous Nellie watching him. Jeff said he did pretty good for not playing before. We are excited for him and especially excited that he's finding his niche, he really loves to play sports.

As for me. I've been busy with the usual stuff and a couple extra things. I'm still working from home but I'm also working to build my business through 5000moms/USANA. This has been an exciting adventure for me. Through 5000moms, I'm learning to balance everything going on in my life while building a business. I'm finally realizing that taking the time for myself is so important to my family. Heavenly Father is giving me the tools to learn to have more patients with myself and my children. I'm excited about what the future holds.

Science Fair

Ian recently finished his first science fair project. This is not my forte, so I gladly handed the task over to Jeff who was more than happy to oblige. They thought and thought about what kind of project they wanted to do, and a week before the project was due, I gently nudged and reminded that they needed to pick something soon. With Jeff's computer programming skills, they decided to write a computer program. This was a program that would help keep track of Ian's 250+ car collection. Everytime Ian would get a new car he would race it down his track to find out which car would be the fastest. They raced and timed cars entered the time into the program, and also the make, color and year of the car. They finished the program at about midnight last Sunday. We went to the school on Monday morning to walk around the science fair. Later that day he found out that he was chosen to go onto the district level. Thursday night Jeff and Ian went to set up his project at another school in the district. On Friday we had him dress in his nice clothes so that he would look professional and ready for the judges. He said he wasn't nervous, but I think he was. He said that he did well and answered all the questions the way that he and Jeff had practiced. We went together as a family to find out the results and walk around to see the other projects (there were some pretty cool projects). Ian's project was in the Engineering category (there were only about 9 projects in the category). When they called the names for the 2nd place winners he wasn't announced, and when they called the names for the 1st place winners he wasn't announced either. He shed a few quiet tears, and my heart broke for him, it's really hard to watch your kids work hard and not get the results that they had hoped for. Well, tonight we got a phone call from one of the district judges, he said that there was a judging score mix-up and he received 2nd place after all. We were all hoping that he'd get first place, this would mean he'd go on to the state level at BYU. I'm so proud of all his hard work and dedication. He and Jeff worked REALLY well together and he only had 1 small meltdown (it would have been a lot more meltdowns if I would have been helping him). Jeff was so patient with him and really helped him learn some basic programing skills. They are already concocting ideas for next years science fair.

"Left to Tell"

There are few book that I would highly recommend as a must read. I couldn't pass up recommending "Left to Tell": Discovering God Amidst the Rwandan Holocaust, by Immaculee Ilibagiza. She survived the Holocaust by hiding in a very tiny bathroom with 6 other women for 3 months, nearly starved to death, she found peace and comfort through the most difficult thing I could ever imagine having to endure. Her story is inspiring and heartbreaking. You can read a review on Amazon here